Terms of Service

Last updated: 16 May 2026

These terms govern your use of ArcOS, operated by Deighton Digital ("ArcOS", "we", "us"). By engaging us or using the service, you agree to these terms.

1. The service

ArcOS provides AI-operated marketing systems — SEO and content, paid media, creative production, lifecycle and conversion — delivered through a productised engagement. Specific scope, deliverables, and pricing are agreed per client in a separate engagement letter or services agreement, which takes precedence over these general terms where they conflict.

2. Your accounts and authorisations

Where the service requires us to access your platforms (Google, Meta, Shopify, Klaviyo, and similar), you authorise us to do so under the scopes you grant. You are responsible for the accuracy of credentials provided and for revoking access when the engagement ends if not handled by us.

3. Acceptable use

You agree not to use the service to:

• Violate applicable law or third-party rights.
• Send unsolicited or deceptive communications.
• Reverse engineer, resell, or sublicense our systems without written consent.

4. Fees

Fees are set out in your engagement letter. Where pricing is performance-based ("share of uplift"), the baseline methodology and measurement window are documented at the start of the engagement and not retroactively changed.

5. Confidentiality

We treat your business information, account data, and operational metrics as confidential and use them only to deliver the service. We expect the same of any confidential information you receive from us.

6. Intellectual property

Deliverables produced specifically for you in the course of an engagement are owned by you on payment. Our underlying tools, frameworks, and systems remain our property and may be reused across engagements.

7. Warranties and liability

The service is provided on an "as is" basis. We make no guarantees about specific commercial outcomes. To the extent permitted by law, our aggregate liability for any claim arising from the service is limited to the fees paid by you in the three months preceding the claim.

8. Termination

Either party may terminate an engagement with reasonable notice as set out in the engagement letter. On termination, we will provide a reasonable handover and remove our access from your accounts.

9. Governing law

These terms are governed by the laws of Victoria, Australia.

10. Contact

Questions: [email protected].